Europe's leading battery support plan
Roamercare is our premium support plan, now included free with every Roamer battery purchased directly. Designed to support you with the initial install and through the life of the battery, we want to help you ensure your electrical installation is safe, efficient and working perfectly.
Roamer employ several electrical engineers, tech support professionals and system designers and we design, manufacture and repair our batteries from our UK service centre. We know our batteries inside out but more than that, years of experience designing and installing electrical systems for campervans and boats means we have a deep understanding of how to do things the right way.
Roamercare includes a 15 minute kick off call with one of our expert tech support team who can help advise on charging, storage and installation. Once you're up and running, you'll also benefit from unlimited technical support on any items purchased from Roamer, for the lifetime of your battery. This is over and above our comprehensive 10 year warranty.
Unrivalled build quality
Yes we use grade A+ cells. That’s important but honestly that’s the easy bit. We also developed and customised our own BMS to ensure high power delivery and ultimate reliability. We ditched the foam and tape and now use precision engineered brackets, power cables have been replaced by flexible copper busbars and cell connections are laser welded. Sometimes you have to dig beneath the surface to see why some products cost a little more - in a competitive market where most sellers are simply relabelling cheap imported batteries, build quality really matters.
Free initial set-up call
When you buy a Roamer battery, we will provide you with a free 15 minute setup call with our tech support manager, to assist with the installation of your new battery, review your set up, help configure chargers and answer any further questions you may have. All you need to do is a book a set-up call below.
A lifetime of technical support
When you buy a Roamer battery, you are guaranteed technical support for the lifetime of your battery. We have trained engineers, electrical system designers and battery technicians ready and waiting to help you out. If you’re having any issues with your battery or need help or guidance, please raise a support ticket or book a support call.
10 year warranty
Our 10-year warranty includes priority repairs at our UK service centre with free return UK shipping. Roamer guarantees to give a free repair or replacement in case of cells or BMS with defects proven to be due to manufacturing process.
Still need help?
We offer an off grid Electrical System Design Service
Electrical System Design Service
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