Support Hub

Quick start installation guide

Set up your new battery right first time and protect your investment with our handy install, setup and maintenance guide.

New Roamer BMS App

Roamer’s new, easy-to-use BMS app connects via Bluetooth to your Roamer battery and monitors your battery’s status, parameters and alarms.

Electrical design consultation

We offer an Off-grid Electrical System Design Service which includes specification of all parts, custom wiring schematics and telephone support for installation. We can supply everything from solar panels to fuses and if you buy your components from us, the services is free and comes with a price match guarantee.

Troubleshooting

We have trained engineers and battery support experts ready and waiting to help you out. If you’re having any issues with your battery or need help or guidance, please raise a support ticket using the email link below.